You may return or exchange products purchased on LojaLuisOnofre.com within 30 days of receipt of goods.
Exchanges and returns are only possible if the products are in perfect condition and show no signs of use. The customer is entitled to return or exchange a purchase within 30 days of receipt of goods.
For any returns, please contact one of our customer support agents for information on how to return products (RMA). Any returned products received with insufficient postage or mailed cash on delivery will not be accepted.
The cost of returning products is borne by the customer, except in the case where an error has been made by luisonofrestore.com.
The delivery costs of a product are borne by this shop, however, if the product is returned, then the return costs will be charged to the customer.
